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FAQs

Frequently asked questions and answers.

  • I spend too many hours on my business and don't have time for things I love. How can I grow my business without burning out?

    You're not alone! Many business owners face this as their business grows. It's crucial to shift some focus from "working in the business" to "working on the business." We can help you set up a business plan aligned with your goals and dreams. Our monthly coaching programme provides accountability and support, helping you make the best decisions for your business and personal life. Together, we'll develop strategies to achieve your desired outcomes and the lifestyle you want.

  • I need certainty around accounting fees and flexible payment options. Are there packages for quick questions?

    Yes, we review the scope of work and agree on a fee estimate before starting. We offer monthly payment plans for some engagements. To give you the freedom to ask quick questions, we have complimentary phone call and email packages tailored to different business structures, whether you're a sole trader or running a larger business.

  • I sign my financial statements every year but don't understand the figures. Does it matter?

    Absolutely. Understanding your financial statements is key to improving future cashflow, increasing profit margins, and adjusting your business plan. We offer a complimentary annual accounts meeting (up to 60 minutes) to help you understand the compiled data, discuss financial results, and plan next steps to achieve your financial and personal goals.

  • I often lose interest when accounting jargon is used. Can it be simplified?

    Yes, it's a common issue. We strive to explain everything in simple terms or as detailed as you need. Our goal is to ensure you have the tools and knowledge to make important decisions and run your business efficiently and productively.

  • I seem to be paying a lot of tax but don't see the cash from increased profits. What's going on?

    Cashflow management is vital for business success. We help you understand and manage your cashflow, plan for significant outflows, and monitor it regularly to ensure financial health.

  • I'm new in business. Am I too small for your services?

    Not at all. We support many clients starting out and guide you through your business journey. We'll help you understand what you can claim, your tax obligations, and how to obtain a tax discount in your first year.



  • I need an accountant but I'm not based in Wellington. Is that okay?

    Yes, we serve clients nationwide using technology. We're also happy to travel and meet with you as needed.

  • Can you help with accounting software?

    Absolutely. Whether you're a regular client or need one-off help choosing the right accounting package, training, or general software tips, we're here to assist.

Still have a question?

We'd love to hear from you.

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